Our Customer Services team is available Monday - Saturday 10am-7pm
Sunday: 12 (noon) - 6pm
You can contact us in the following ways:
By email: customerservices@libertylondon.com
We endeavour to respond to all messages within 72 hours but this may be longer as we are currently experiencing an overwhelming volume of emails and phone calls. We kindly ask you to refrain from calling our Customer Services team and we thank you for your patience whilst we get back to you.
By post:
Customer Services,
Liberty London,
Regent Street,
London,
W1B 5AH
By telephone: +44 (0)20 3893 3062
In-store: Customer Services are located on the 4th floor.
Visit us for the following services –
- General Enquiries (including Liberty Loyalty queries)
- Global Blue Tax Refunds
- Returns
- Lost Property
Please note that Click & Collect is currently unavailable.
If you have placed an order for international delivery, please click here
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