Our Customer Services team is available Monday - Saturday 10am-8pm
Sunday: 12 (noon) - 6pm
You can contact us in the following ways:
By email: customerservices@libertylondon.com
We endeavour to respond to all messages within 48 hours but this may be longer during busy times.
By post:
Customer Services,
Liberty London,
Great Marlborough Street,
London,
W1B 5AH
Please note we are experiencing a very high volume of calls therefore wait times may be longer than usual
By phone: +44 20 3893 3062
In-store: Customer Services are located on the 4th floor.
Visit us for the following services –
- General Enquiries (including Liberty Loyalty queries)
- Returns
- Lost Property
Customer Collections is located on the 3rd floor
Visit us for collecting your online Click & Collect Order
If you have placed an order for international delivery, please click here
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