How long does delivery take and cost for UK orders?

We endeavour to deliver in 5 working days, order by 2pm. This excludes weekends and UK bank holidays.

Between 9am-6pm £7.50

24-48 hours. Selected UK postcodes only. Order by 2pm Monday–Thursday.

Orders are delivered Monday to Friday only. Please select Saturday delivery service if you require delivery on Saturday.

If you have any queries regarding UK Next Working Day delivery, please contact Customer Services on +44 (0)20 3893 3062.

Selected UK postcodes only. Please make sure you place your order before 2pm on Friday to qualify and select the Saturday delivery option at the checkout.

If you have any queries regarding Saturday delivery, please contact Customer Services on +44 (0)20 3893 3062.

Store Click & Collect Standard is a free delivery-to-store service. Orders will be ready for collection from the Customer Collections desk on the 3rd floor of our Great Marlborough Street store in London.

Orders placed before 4pm will be available for collection within 5 working days - this excludes weekends and UK bank holidays.

Store Click & Collect Next Day orders placed before 4pm will be ready for collection the following working day from our Great Marlborough Street store at a charge of £4.95. This excludes UK Bank Holidays.

Please see our Terms and Conditions for more information.

If you have any queries regarding Click & Collect please contact Customer Services on +44 (0)20 3893 3062.

Waitrose Collection is a standard delivery option to a Waitrose store of your choice.

Orders placed before 2pm will be available for collection within 3 working days – this excludes weekends and UK bank holidays.

Store Click & Collect Next Day orders placed before 4pm will be ready for collection the following working day from our Great Marlborough Street store at a charge of £4.95. This excludes UK Bank Holidays.

If you have any queries regarding Waitrose Collection please contact Customer Services on +44 (0)20 3893 3062.

As part of an ongoing commitment to reduce our impact on the environment, we’re working towards making our purple bag greener.

We recognise this is just the start of our mission and are continuing to develop our bag, with the aim to make it fully recyclable.

For more information on tracking orders, please click here.