How do I pay? There will be several tills on each floor, clearly marked for you to use. If a till is busy, you may have to queue where we will ask you to do so at a safe social distance between each customer. We will clearly indicate where you should wait to pay at the till.
Can I pay in cash? We strongly encourage payment by card wherever possible, in adherence to the government guidelines. However, if you need to pay by cash, please alert a member of staff at the earliest convenience and we will direct you to a designated till. We accept all US Dollar notes but we do not accept any coins (US Dollars or Euros), and we do not accept the 500 Euro note.
Can I buy gift coins and cards? Yes, gift coins and cards will be available at selected tills – please ask a member of staff and they will direct you to the nearest designated till point.
Do I have to take a paper gift card from you if appropriate? We are unable to change when a paper gift card is generated but if you do not wish to take the printed paper gift card, you are able to take a photo of it through the safety screen or if you prefer, we can scan a copy in and email it to you.
What if I do not want to use the card reader if other customers have been using it? Will there be antibacterial wipes available? Yes, antibacterial wipes will be available for you to use should you wish to sanitise.