What is GDPR and how is it relevant to Liberty Loyalty Connect?
- GDPR is the General Data Protection Regulation that came in effect in May 2018.
- GDPR, together with the new UK Data Protection Act 2018, forms part of the data protection regulatory regime in the UK.
The personal data you provide to us will be governed by this regulatory regime.
What is personal data?
- Personal data is the information relating to natural persons who can be directly or indirectly identified or identifiable.
- In our context some examples of personal data include your name, email address and card number.
Is my data safe?
Your payment card data is never stored on your phone or within the mobile application. Your data is stored within Mastercard data centres, encrypted using bank level encryption technology.
What information will you be collecting?
We will collect data required for registration such as your name, email address and card number.
What may you do with my data?
The main purposes for which we may use your collected personal data are related to what is required to provide you with the Liberty Loyalty Connect service as well as assist us in assessing the performance of the service. Your data:
- Is collected and stored to enable you to use the application for activities such as registration, sign-in, verification, linking your payment card to a loyalty ID, and loyalty point allocation.
- This may involve sharing your data with a third party data processor for the facilitation of Liberty Loyalty Connect services.
- May be used in anonymous form for the purpose of analysis to determine the success of this trial and input for future development of our solution.
- May be used to send you marketing communications (if you have consented us to do so).
Who may you share my data with?
Your data may be shared with carefully selected third parties, in order to provide the service and as part of the trial.
What are my rights associated with the personal data that I give to you?
GDPR provides the following rights for individuals: the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, rights in relation to automated decision making and profiling.
How do I remove/de-connect a payment card?
You can de-connect your payment card in the ‘Manage Connected Payment Card’ section of the main menu within the app.
What will happen to my data after the Loyalty Connect trial is completed?
Your data will be used to assess the viability of the product for a specified duration but all personal data will be deleted by 28 February 2019 including your card number, email address, Loyalty ID and passwords. Any feedback or customer research data will be retained for a period of 2 years but will always be made anonymous.