The next voucher issuance will be the Spring Liberty Loyalty vouchers. These will be sent out in April 2022, and will include any points earned between 1st December 2021 - 28th February 2022. Any points not used towards a voucher, or collected between 1st March 2022 - 31st May 2022 will count towards the subsequent voucher issuance in July 2022.
You will receive your loyalty voucher by email and this can be used online and in store, each voucher has its own terms and conditions and the expiry date can be found on the voucher itself.
How Points Assessment Works
Points earnt will remain on your Liberty Loyalty account until they are converted into a voucher or until they expire, in accordance with the terms and conditions of the programme.
We will assess your Live Points four times a year, on 31 May, 31 August, 30 November and 28 February (29 February in a leap year), each an “Assessment Date”.
If, on an Assessment Date, your live points meet a relevant threshold, we will convert your live points into a Liberty Loyalty voucher. Your Voucher will be issued to you at the first Issuance following each Assessment Date. It may take up to the relevant voucher Issuance for your ‘Your Live Points’ balance to be updated on your account.
Any live points that are not converted to a voucher at an Assessment Date (e.g. if they are insufficient to receive a voucher, or to reach the next threshold) will remain on your account and will be counted at the next Assessment Date.
All points earned and not converted will expire and be removed from your account in the event of a 12 month period of account inactivity (that is, 12 months after your last unreturned purchase (excluding any exchange) using your Liberty Loyalty account).