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  1. Liberty
  2. Frequently asked questions
  3. General FAQs

General FAQs

  • How does The Beauty Drop work?
  • How do I contact a department in-store?
  • How do I contact your head office teams?
  • Where can I find details on the Laundress product recall?
  • How do I update the payment card on my Beauty Drop account?
  • How does The Beauty Drop account credit work?
  • What is your Make It Last statement?
  • Can I chat to a product expert about a purchase I'm looking to make?
  • How do I report items of personal property lost or found in your London store?
  • When is Arthur's CafĂ© open and where can I find their menu?
  • Where can I find size guidance for online items?
  • Where can I find information on purchasing fabrics online?
  • Do you offer a fabric swatch service?
  • What are your Golden Ticket terms and conditions?
  • Do you provide Beauty samples & testers?
  • How do I find out more about the Liberty Fabric Archives?
  • How do I care for my Diptyque candle?
  • What are the terms and conditions for Furnishing Fabric special orders?
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