What should I do if I forget my password?

You can request a new password by clicking the 'Sign in' link on the right-hand side of the website. Then click the 'Forgot password?' link to request a password reset authorisation email.

This email can take up to 5 minutes to be received, we also recommend checking your junk and spam mailboxes.

Please note that your email must be registered with us in order to reset your password; if it is not, please create an account using the 'Sign Up for Account' link on the right-hand side of the landing page.