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Loyalty Account
Loyalty Account
Programme Overview
How does the Loyalty programme work?
How do I register for an online Loyalty account?
Is there an incentive to sign up for a Loyalty account?
Do you provide Loyalty cards?
My Account
How do I update personal details on my Loyalty account?
Why can't I login to my online Loyalty account?
How do I reset my password?
How do I close my Loyalty account?
How do I unsubscribe from marketing communications?
Points & Balance
How do I earn Loyalty points when shopping online?
How do I check my Loyalty points balance?
When are Loyalty points added to my account?
Why have Loyalty points been deducted from my account?
Do Loyalty points expire?
Why is my Loyalty points balance showing negative?
Reward Vouchers
Where can I find my Loyalty voucher?
How do I use my Loyalty voucher to place a UK order?
How do I use my Loyalty voucher to place an International order?
When will I receive my next Loyalty voucher?
How do I check the balance on a Loyalty voucher?
When does my Loyalty voucher expire?
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