Sometimes an order will fail due to the payment declining. This may be due to insufficient funds or a block on your payment method. When this happens, no payment is taken as the order hasn't been fulfilled.
A pending transaction may appear on your account, this is temporary and will be released within seven days. Please contact your bank for queries regarding payment failures and transactions.
If you wish to complete your purchase, check that the payment information entered is accurate and your billing details match your payment card.