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Returns & Refunds
Returns & Refunds
Returns
Have you received my return?
How can I return a UK online order?
How can I return an online order from an international location?
How can I return an item purchased in-store?
Can I return a gift I received?
Can earrings be returned?
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Refunds
How much will I be refunded if I return an item purchased with a promotional discount?
Do you offer a VAT refund for tourists shopping in-store?
When will I receive my refund?
I returned a product and paid with Beauty Drop credit, but I haven't received my refund or beauty voucher yet.
If I paid using a Loyalty voucher, how will I be refunded?
If I paid using a gift card, how will I be refunded?
See all 7 articles