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Delivery & Collection
Delivery & Collection
Delivery FAQs
What should I do if my online order is missing?
Why has my order split into multiple deliveries?
Can I combine orders into one delivery?
How will my order be packaged?
UK delivery
Where can I track my UK delivery?
How much does UK delivery cost and what options are available?
Can I ship my order to a UK address while shopping internationally?
How do I update the delivery address on my UK order?
Can my UK delivery be upgraded to faster shipping?
How do I reschedule a UK delivery?
See all 7 articles
International delivery
Who fulfils and processes international orders?
How much does international delivery cost and what options are available?
Are there any products that are not available for international shipping?
Where can I track my international delivery?
Can I ship my online order to an international address as a UK customer?
How do I update the delivery address on my international order?
See all 7 articles
Collection
How much does Click & Collect cost and what options are available?
When will my order be ready for collection?
Where is the collection point in-store?
Can someone else collect my order on my behalf?
How long will my order be available for collection?