Delivery FAQs

• What happens if my order is missing?
• Why has my order split into multiple deliveries?
• Can I combine orders into one delivery?
• How will my order be packaged?

UK delivery

• How can I track my order? (UK)
• What are the UK delivery costs and options?
• Can my order be shipped to a UK address if I'm an International customer?
• Can I change my delivery address? (UK)
• Can I upgrade to faster shipping? (UK)
• Can I reschedule my delivery? (UK)

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International delivery

• How can I track my order? (International)
• What are the International delivery costs and options?
• What items can be shipped Internationally?
• Can my order be shipped to an International address if I'm a UK customer?
• Can I change my delivery address? (International)
• Can I reschedule my delivery? (International)

Collection

• Can I collect my order?
• When can I collect my order?
• Where do I collect my order from in-store?
• Can someone else collect my order for me?
• How long do I have to collect my order?